Nick Robinson
The Nine Types of Difficult People
How to Spot Them and Quickly Improve Working Relationships
Hi, I’m Nick Robinson. In my early twenties I won my large employer’s national development programme. It was a big deal and my ‘prize’ was a significant promotion to an operational leadership job. I was almost out of my depth, just about hanging-in there for a few years, coming home late at night, falling straight asleep still dressed in my suit and coat. I made plenty of mistakes!
But I felt absolutely, brilliantly alive.
I became fascinated by how people organise, prioritise and decide to work together on complex tasks. By what makes individuals and teams fulfilled and sustained.
Later, I became even more fascinated by those times when things aren’t easy, smooth or harmonious at work – and how we deal with that.
I now work as an Executive Coach, championing people who are facing a really demanding situation at work. Or who have somehow become ‘difficult’ in the eyes of others and need some championing of their own.
Published by Pearson Business – 15 December 2023
Website: https://www.nickrobinson.org/
This book is for anyone who has experienced a difficult person at work. Revealing the 9 different types of difficult people, there’s a quick quiz so you can work out the personality type you’re dealing with, and how to communicate with them effectively.
- Decode the warning signs through stories of each type
- Discover practical tools and techniques for dealing with each type
- Find short exercises to help you build the right mindset for success
- Boost workplace relationships with videos and an online quiz
